Privacy Policy

Effective Date: August 1, 2025

At RG Groceries, accessible from https://rggroceries.in, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or make a purchase.

1. Who We Are

Our website address is: https://rggroceries.in

2. Information We Collect

Personal Details: Name, phone number, email address, billing and delivery addresses collected during checkout or account registration.
Payment Info: Transaction data processed securely via trusted third-party payment gateways. We do not store your card information.
Comments: When you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string for spam detection.
Media: If you upload images, avoid including embedded location data (EXIF GPS). Visitors may extract location info from such files.
Cookies: We use cookies to save login/session data, display preferences, and support basic analytics. (Details below.)

3. Cookies

We use cookies for:

Remembering your details when you leave a comment (1-year duration).
Managing login sessions and screen display preferences (2 days to 2 weeks).
Tracking edits/publishing activity (post ID saved for 1 day).
Detecting spam via third-party tools.

You can manage or disable cookies through your browser settings.

4. Embedded Content from Other Websites

Articles or posts may include embedded content (e.g., videos, images, articles). Such content behaves as if you visited the external website directly. These sites may collect data, use cookies, or track your interaction if you’re logged in to their platform.

5. Data Sharing

We do not sell your data. We only share it with:

Delivery partners for order fulfillment
Payment gateways for processing transactions
Law enforcement or regulators where legally required

If you request a password reset, your IP address will be included in the reset email.

6. Data Retention

We retain your data only as long as necessary:

Comments and metadata: stored indefinitely for moderation purposes
Registered user data: stored in your user profile until you delete or request deletion

7. Your Rights Over Your Data

You may request to:

Export your data held by us
Correct or delete your personal information
Withdraw consent for marketing at any time

This does not apply to data we are legally obliged to retain.

8. Where Your Data is Sent

Visitor comments may be scanned through automated spam detection systems like Akismet or others we use.

9. Security Measures

We use SSL encryption, secure server protocols, and firewall protection. Your data is stored on GDPR-compliant infrastructure and access is restricted to authorized personnel only.

10. Children’s Privacy

Our website is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may revise this policy as necessary. The updated version will be available on this page with the revised date.

12. Contact Us

If you have questions or requests related to your data, contact us:

RG Groceries
5/180, Guptha Nagar, Bharathiyar Street,
Angammal Colony, Salem – 636 009, India

Email: rgassociates@gmail.com

Phone: 98947 01222 / 89034 01222

Grievance Officer: Mr. Rajesh, Founder

This Privacy Policy complies with the Information Technology Act, 2000, Consumer Protection (E-commerce) Rules, 2020, and relevant GDPR provisions where applicable.